Gainsight
gainsight.com · Customer support · Customer & Communications
Gainsight is an enterprise software company based in San Francisco, California, specializing in Customer Success (CS) and Product Experience (PX) platforms. Founded in 2009, Gainsight has become a leader in the customer success space, providing a cloud-based suite known as the Gainsight Customer Cloud.
Company facts
| Founded | 2009 (17 years) |
| Latest funding | Merger / Acquisition |
| Employees | 1,300 |
| Headquarters | San Francisco, United States |
| Trusted networks on Proven | 4 investor, bank and government networks offer Gainsight to their members |
| Member offers on Proven | 1 |
| Member redemption clicks | 1 |
Company facts from Apollo.io company data. Network, offer and redemption data from the Proven platform. A Proven Score is published once publicly named clients are verified with sources.
Discounts for Proven network members
Customer Success Platform
Members redeem through their investor or bank's Proven marketplace. Terms vary by network.
Competitors in Customer support
| Fin (formerly Intercom) | 100 |
| Zendesk | 72 |
| Freshworks | Score in progress |
| OP360 | Score in progress |
| Front | Score in progress |
| Planhat | Score in progress |
| TaskUs | Score in progress |
| Gainsight | Score in progress |
| ChurnZero | Score in progress |
| DevRev | Score in progress |
| Delighted | Score in progress |
| Balto | Score in progress |
| Call Pal | Score in progress |
| Vitally.io | Score in progress |
| GuideCX | Score in progress |
| Yellow.AI | Score in progress |
Source: Proven platform data, public records and vendor websites. Vendors cannot pay to change a score. Methodology. Updated 2026-10-21.