Front
Front is a San Francisco-based company that offers an AI-powered customer operations platform tailored for B2B teams managing complex customer relationships. Founded in 2013 by Mathilde Collin and Laurent Perret, Front centralizes communications from various channels—email, SMS, live chat, social media, and WhatsApp—into a single shared inbox.
Proven Score (provisional)
Emerging. Based on Proven marketplace listings, member redemption clicks, years in business, market standing, verified clients and connected data, scaled to 100. Client quality (20 points) is added once publicly named clients are verified. Checked 2026-10-21.
Company facts
| Founded | 2013 (13 years) |
| Latest funding | Series D |
| Employees | 500 |
| Headquarters | San Francisco, United States |
| Trusted networks on Proven | 5 investor, bank and government networks offer Front to their members |
| Member offers on Proven | 1 |
| Member redemption clicks | 4 |
Company facts from Apollo.io company data. Network, offer and redemption data from the Proven platform. A Proven Score is published once publicly named clients are verified with sources.
Discounts for Proven network members
Front Partnerships Program
Members redeem through their investor or bank's Proven marketplace. Terms vary by network.
Competitors in Customer support
| Fin (formerly Intercom) | 100 |
| Zendesk | 74 |
| Freshworks | 52 |
| TaskUs | 47 |
| OP360 | 44 |
| DevRev | 37 |
| Delighted | 37 |
| Front | 35 |
| Planhat | 29 |
| Gainsight | 29 |
| ChurnZero | 19 |
| Balto | 17 |
| Call Pal | 14 |
| Vitally.io | 6 |
| GuideCX | 5 |
| Yellow.AI | 5 |
Source: Proven platform data, public records and vendor websites. Vendors cannot pay to change a score. Methodology. Updated 2026-10-21.