Delighted
delighted.com · Customer support · Customer & Communications
Delighted is a customer experience (CX) software company founded in 2013. It provides a self-serve experience management platform that helps businesses gather real-time feedback from customers, employees, and products. Originally based in Palo Alto, California, Delighted is now headquartered in Provo, Utah, following its acquisition by Qualtrics in 2018.
Company facts
| Founded | 2013 (13 years) |
| Latest funding | Series B |
| Employees | 33 |
| Headquarters | Provo, United States |
| Trusted networks on Proven | 3 investor, bank and government networks offer Delighted to their members |
Company facts from Apollo.io company data. Network, offer and redemption data from the Proven platform. A Proven Score is published once publicly named clients are verified with sources.
Competitors in Customer support
| Fin (formerly Intercom) | 100 |
| Zendesk | 72 |
| Freshworks | Score in progress |
| OP360 | Score in progress |
| Front | Score in progress |
| Planhat | Score in progress |
| TaskUs | Score in progress |
| Gainsight | Score in progress |
| ChurnZero | Score in progress |
| DevRev | Score in progress |
| Delighted | Score in progress |
| Balto | Score in progress |
| Call Pal | Score in progress |
| Vitally.io | Score in progress |
| GuideCX | Score in progress |
| Yellow.AI | Score in progress |
Source: Proven platform data, public records and vendor websites. Vendors cannot pay to change a score. Methodology. Updated 2026-10-21.