Fin (formerly Intercom) has a Proven Score of 100/100 (Proven). Zendesk has a Proven Score of 74/100 (Established). Fin (formerly Intercom) ranks higher in Customer support. Both are in Customer support on the Proven Trust Index. Vendors cannot pay to change a score. Scores can't be bought.
| Input | Fin (formerly Intercom) | Zendesk |
|---|---|---|
| Proven marketplaces | 15 / 15 | 15 / 15 |
| Member redemption clicks | 15 / 15 | 7.8 / 15 |
| Client quality | 20 / 20 | 20 / 20 |
| Operating tenure | 10 / 10 | 10 / 10 |
| Market standing | 10 / 10 | 6 / 10 |
| Connected relationships | 10 / 10 | 4.1 / 10 |
| Connected data | 5 / 5 | 0 / 5 |
Shared
No recorded best-for field differs.
Fin (formerly Intercom) · Zendesk · Best Customer support for startups, ranked by the Proven Trust Index
Data updated 2026-10-27.
Source: Proven platform data, public records and vendor websites. Vendors cannot pay to change a score. Scores can't be bought. Data updated 2026-10-27. About the data · Proven