Delighted vs Freshworks

Freshworks has a Proven Score of 64/100 (Established). Delighted has a Proven Score of 52/100 (Established). Freshworks ranks higher in Customer support. Both are in Customer support on the Proven Trust Index. Vendors cannot pay to change a score. Scores can't be bought.

Score inputs

Input	Delighted	Freshworks
Proven marketplaces	4.1 / 15	11.2 / 15
Member redemption clicks	0 / 15	0 / 15
Client quality	20 / 20	20 / 20
Operating tenure	8.7 / 10	10 / 10
Market standing	6 / 10	10 / 10
Connected relationships	5.4 / 10	2.9 / 10
Connected data	0 / 5	0 / 5

Best for

Shared

Use case: Customer support

Different

Stage — Delighted: Series B; Freshworks: not recorded
Team size — Delighted: 33 employees; Freshworks: 4,500 employees
Region — Delighted: Provo, United States; Freshworks: San Mateo, United States

Pages

Delighted · Freshworks · Best Customer support for startups, ranked by the Proven Trust Index

Data updated 2026-10-27.

Source: Proven platform data, public records and vendor websites. Vendors cannot pay to change a score. Scores can't be bought. Data updated 2026-10-27. About the data · Proven